FREQUENTLY ASKED QUESTIONS

Questions? Start here.

Find clear answers about your Logs.ng account, wallet, Marketplace purchases, SMS Verification and Social Boost orders.

General

What is Logs.ng?

Logs.ng is a digital services platform that brings Marketplace listings, SMS Verification and Social Boost services together through one customer account and wallet.

Do I need an account to use Logs.ng?

Where can I see my activity?

Wallet & Payments

What is the Logs.ng wallet?

The Logs.ng wallet is your platform balance. It can be used to pay for supported Marketplace, SMS Verification and Social Boost transactions.

Where can I see my wallet transactions?

What should I do if a wallet funding attempt is still pending?

Marketplace

How does the Marketplace work?

Browse available listings, open a listing to review its information and complete an eligible purchase using your Logs.ng wallet.

How are purchased credentials delivered?

Can I view a purchased item later?

SMS Verification

How do I purchase a verification number?

Choose the service you need, select a supported country and available operator, review the displayed price and availability, and then place the order.

Are virtual numbers always available?

What happens if an eligible SMS order fails or is cancelled?

Social Boost

How do Boost orders work?

Select an available service, provide the required order information and submit the order. You can then follow its status through Logs.ng.

Are Boost results instant?