1. Scope
This Privacy Policy applies to information processed in connection with Logs.ng accounts, website use, payments, Marketplace activity, SMS Verification, Social Boost, support and related platform functionality.
2. Information you provide
Depending on how you use Logs.ng, information you provide may include your name, email address, phone number, account credentials, order information, service inputs and information included in support requests.
3. Transaction and service information
We may process records associated with wallet credits and debits, payment references, order identifiers, payment status, purchased items, SMS orders, Boost orders and delivery or processing status.
4. Technical information
Logs.ng may process technical information necessary for security, diagnostics and operation of the platform, such as IP address, browser or user-agent information, timestamps, session information and system logs.
5. Why information is processed
Information may be used to create and secure accounts, authenticate users, process payments, maintain wallet records, fulfill orders, deliver purchased items, provide support, prevent abuse, troubleshoot problems and operate the platform.
6. Service providers
Logs.ng may use third-party providers for functions such as payment processing, hosting, databases, virtual-number services or other infrastructure and service fulfillment. Information is shared with such providers where reasonably necessary to perform the relevant function.
7. Security
Logs.ng uses technical and organizational controls intended to protect platform information. Sensitive Marketplace credentials stored by the platform are encrypted before storage, and protected customer areas require authenticated access.
No internet-based system can guarantee absolute security. Users should also protect their passwords and devices.
8. Cookies and sessions
Logs.ng may use cookies or similar browser technologies where necessary to maintain authenticated sessions, provide platform functionality, remember relevant settings and protect the service.
9. Data retention
Information may be retained for as long as reasonably necessary to provide services, maintain transaction and security records, resolve disputes, prevent abuse and meet applicable legal or operational requirements.
10. Your choices and rights
Depending on applicable law, you may have rights concerning access to, correction of or other treatment of personal information. Requests can be submitted through Logs.ng support and may require identity verification.
11. Changes to this Policy
This Privacy Policy may be updated to reflect changes in the platform, service providers, operational practices or legal requirements. The updated version will display its applicable revision date.
12. Contact
Privacy-related questions or requests can be submitted through the Logs.ng Contact and Support channels.